The district manager is the key link between headquarters and assigned district units. They are responsible for ensuring that units focus on increasing sales and building productive relationships with customers, as well as overseeing the daily operations of the district and carrying out company policies and guidelines. The head cook is responsible for preparing food and managing other household workers. They must be able to communicate clearly so that others in the kitchen understand expectations, as well as demonstrate commitment to food safety in the workplace and focus on teamwork to maintain operational flow and workplace morale.
The head cook must also be able to handle multiple tasks at once. A prep cook helps prepare delicious dishes in the kitchen. They are responsible for setting up workstations and ingredients, as well as following instructions and kitchen health and safety regulations. Prep cooks must be quick, diligent, skillful, and able to work in a busy and fast-paced environment as part of a team.
Coffee shops may also employ an accountant to manage payroll and pay bills, a marketing and management team to sell the product to the public and manage staff, and a quality control professional to ensure that the best products are served at all times. Larger coffee shops may also employ people to conduct corporate and internal training, as well as demonstrate culinary skills and appropriate work experience in the field of food service. Finally, dishwashers, warehouse workers, and other staff members work behind the scenes. These positions can be filled by students earning money to pay for college tuition or apprentices at their first job.